Ubindi How To's
Student accidental unsubscribe
If one of your students has unsubscribed from your emails by mistake, you can't resubscribe them yourself, but here's how they can do it on their end — it's easy: 1. They need to go to their own account page (using drop down menu at the top right) 2. ...
Creating a class
Before creating your 1st class, you should do the following: Connect to Stripe so you can set up your class with all the correct payment options. Create your packages (class passes and/or subscriptions) so you'll be able to connect them to your ...
How to set up hybrid classes
What's a hybrid class? Simply put, a hybrid class is a session that can be attended either in person or online. So you will be streaming the class from a venue with participants in a room, while other students will be following the session online. ...
How to add, edit or delete a video
For a quick overview of how videos work on Ubindi please see here. If you need a detailed 'how-to', you're in the right place! ? Quick recap: Ubindi doesn't host your videos, so there's no "upload" (and no storage limit). Rather, you can host your ...
Video library / Recorded classes
On your schedule dashboard, you can create live classes (in-person or online), but you can also add videos to create a library of recorded classes that your students can access. You can take payment for your videos, and you can connect passes or ...
How to offer a free class to new students
You can use your student referral program the same way your students can... so there's a little trick for you to offer a free trial class to new students. This is an easy way for you to promote your classes to new potential clients on social media ...
Instructions for students: give & get a free class
If you're reading this, your teacher probably has a referral program active where you can earn free class credits by inviting friends, family or acquaintances to try out a free class with your teacher. Here's how it works: Get your personal referral ...
Student referral program
Grow your student list with referrals You can activate a student referral program on Ubindi to help grow your business, by leveraging word-of-mouth from the people who know and love what you do. Essentially, you can reward existing students with a ...
Browser settings for schedule widgets
Some browsers, depending on your settings, may prevent you from interacting with (or even seeing) the Ubindi schedule widget on your teachers website. If you are having trouble signing up for classes or logging in, please try the solution below. It's ...
Embedding your schedule on your website (schedule widget)
If you have an 'Essential' or 'Pro' account, you can use the Ubindi schedule widget to embed your class schedule and other offerings in your own website, so students can register for class or buy packages directly on your site (they don't have to ...
Emailing students who registered for a class
You can email students registered for a specific class before class starts or after the class is already over. This is useful if you need to cancel class, or if you want to send some materials to all the people who registered for class (like a class ...
Subscriptions and memberships
You can let your students buy a weekly, monthly or yearly subscriptions (i.e. "memberships") for your classes/videos. You can connect a subscription to any or all of your classes, similar to passes. But subscriptions are a little different: while ...
Attracting new students with social media
Having a large client base is ultimately the key to a successful teaching business. Especially since the work involved in teaching a class of 5 people is virtually the same as teaching to a full room (or virtual room) with 30 people attending. ...
Testing the student experience
Before inviting your students to use your Ubindi system, you'll probably want to really check out what the experience is going to be like for them. Well, that's easy! You don't have to create a separate 'test account' as a student... simply visit ...
Tags and organizing students
Tags let you organize students into groups and subgroups On your student list, your students are neatly arranged by first name. But what if you want to see just your "beginners"? Or people who come on Thursdays? Or "seniors"? This is where tags come ...
Private lessons and 1:1 appointments
In addition to group classes, many teachers also make themselves available for private or semi-private lessons. There's an easy way to do this on Ubindi. How to create "private" classes 1st, decide on a few time slots during the week where you want ...
Passes and credits
A pass (often called "punch card") is a bundle of credits that students can buy to access your classes or videos. On Ubindi 1 credit = 1 class or 1 video. Passes don't auto-renew, so when the credits have been used up (or have expired), students need ...
Choosing your currency
Ubindi works in most countries, and when you set up your Stripe account for payments you can do so in any of the 40 countries where Stripe operates (for a full list, see here). However, your currency is set to US dollar by default (so all your ...
Editing, cancelling and deleting classes
To change something about classes you have on your schedule, go to your schedule dashboard and simply click or tap the 3 little dots at the top right of any of your classes: When you make changes to a class, it's up to you to let your students know — ...
Editing and deleting class locations (venues)
A location is anywhere you teach a class, online, or in 'real life'. A list of all the locations (venues) you've added when creating your classes is visible on your public profile. To edit your class locations, go to your public profile, and scroll ...
Waiver and policy
You can create a Policy or Waiver that you students have to accept before they can register for a class with you, or buy one of your video. It's optional, of course, and if you leave it empty, your students will not have to accept anything before ...
Making sure you get Ubindi emails
Occasionally, we will send emails to teachers using Ubindi about new features, updates, big fixes... we might also email you if something happens with your account or the system indicates something may be wrong. Don't worry, we really are careful not ...
Instructions for students: joining an online class
A note on browsers: Ubindi doesn't work well with the Microsoft Edge browser. If you're using Edge, please accept our apologies. You'll need to use any other browser. If your class is on Zoom Almost all teachers are using Zoom to conduct their online ...
Getting your students onto Ubindi
Ubindi offers simple admin tools for teachers: class registrations, tracking attendance, managing passes and credits, and emailing... all a breeze with all your students neatly organized on your dashboard... but how to get students into Ubindi in the ...
Why can't I email some students?
You can only email students for which you have a valid email address. There could be several reasons why a student cannot be emailed: Student has no email address You can add students to your list with just a first name. You might edit the student ...
How emailing students works
Ubindi lets you send emails to some or all of your students in simple and reliable ways. When you send an email through Ubindi, it goes to your students' email inbox. When your students reply it goes directly to your email inbox. There's no ...
Setting up payments for classes and videos
Once you've connected to Stripe, you have a lot of flexibility and can set up how you want to get paid for your classes or videos. You can connect passes and memberships, and you also have different options for single (drop in) payments: Fixed ...
Instructions for students: registering as a student
A note on browsers: Ubindi doesn't work well with the Microsoft Edge browser. If you're using Edge, please accept our apologies. You'll need to use any other browser. Signing up on Ubindi as a student Your teacher will have shared with you a link to ...
Taking payments for classes, videos, passes & memberships
Letting people pay you for classes in advance (and for on demand videos, passes, memberships...) not only saves you huge amounts of time... it completely eliminates the awkward hassle of chasing people up for payment, and you earn substantially more ...
Using Zoom with Ubindi
This article will show you how to set things up so you don't need a different Zoom link for each of your classes, and so your students don't need a password to enter class. You'll only need to set this up once, and it will save you and your student ...
Student history
When students register for class in advance, when you mark them as present in the attendance list, if they don't show up for class, if they buy a pass or subscription, or pay for class... all this gets counted as the student's history. You can see ...
No-shows
Students can register for your classes in advance (on your public profile, when they look at your schedule, they see a 'register' button on each class). Before class starts, students have an option to 'join the class' (if it's an online class), or to ...
Using Ubindi for online classes
Ubindi works especially well for online classes (whether on Zoom or pretty much any other video meeting software you already use). To create an online class, instead of setting a physical address, you simply use a meeting link. How to create an ...
Student limit on the free plan
With the free, basic version of Ubindi, you can manage a limited number of students (50). For more than that, you'll need to upgrade to the "Esssential" plan. Ubindi Essential let you manage unlimited students, and lowers platform fees to 2% instead ...
Registrations and attendance
You can manage registrations (signups) and take attendance for any of your classes, wherever they take place. You don't need to be in charge of reservations and payment (like in case you are employed in a gym, studio, or school). The basic rule is ...
How Ubindi calculates your revenue
It's very simple. Ubindi shows you the payments you've received through the platform, separating classes, videos and packages (that's passes and subscriptions all together). In order for your revenue to be shown here, you need to take payments on ...
Importing a list of students
Rather than adding students one by one to your Ubindi, you can import a list to add them all in one swoop. Simply email your list to imports@ubindi.com (in any format). Student List Requirements Any format is fine (Excel, Word, Text document, CSV, ...
Editing student information
You can manage all sorts of information for individual students. In most cases, you can do this quickly and easily from your "Students" dashboard simply by clicking (or tapping) the 3 small dots at the top right of the student card: Student tags ...
Removing students
You can remove students from your student list directly on your "Students" dashboard. Find the student you want to remove and click (or tap) the 3 small dots at the top right of the student card. That will reveal several options, including the ...